Hosted IP Telephony follows a model similar to traditional Centrex, where Online dB provides access to ValueNet's points of presence. ValueNet owns and manages all of the necessary network equipment and hosts it in their Point of Presence (PoP), delivere to the business over broadband access from ValueNet's point of presence. This provides a cost-effective feature-rich service at very reasonable prices.

Small and medium sized businesses need telecommunications solutions today that service their business, by improving their ability to compete, by providing the flexibility to grow, that efficiently services customers, and that control telecommunications costs.

ValueNet's Hosted IP Telephony solution is uniquely suited to multi-site businesses, enabling them to improve customer service and productivity by seamlessly managing calls through-out your business.

Informal Call Centre receives calls coming into a contact group and distributes the calls among agents of the company assigned to that group.